FAQ

General

When do I expect my order delivery?
All order shipped by FedEx or DHL, you can get it by 3-5 days (peak season 5-7 days).
What's the processing time of my order?
Your order will be processed within one business day. Tracking number will be provided shortly after shipment. Track your order
What's the life time of neon sign?
It dependent on how often you used, among other variables, the neon signs can last up 5 to 7 years or more in the right environment.
All of the neon signs shown on our website are designed for indoor use only.

How can I order a custom neon sign?
Please head over to Customize page. Leave your inquiry and specifications, our designer will get back to you with the next steps.
When do I expect my custom order get done?
Usually, our production time is around 7-10 days dependent on the design and size.
How much does a custom neon sign cost?
Due to each custom sign is unique and there are various factors that affect the cost, such as the dimensions of the sign, color, intricacy of the design, and the amount of neon tubes involved in production. Please head over to Customize page and a quote today!
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